Privacy Policy

Antim Update: 24 August 2026

1. Jaankari Jo Hum Collect Karte Hain (Information We Collect)

Hum alag-alag tariko se jaankari ikattha karte hain jab aap hamari website ya services ka upayog karte hain:

A. Personal Information (Personal Data)

Aapke dwara swaichchha se pradaan ki gayi jaankari, jaise:

• Naam, Email Address, aur Phone Number
• Billing aur Payment details (jab aap koi product ya service khareedte hain)
• Account login credentials (Username aur Password)
• Feedback, Form submissions, aur Support queries

B. Automatically Collected Data

Jab aap website par aate hain, toh hamare servers automatically yeh data record karte hain:

• IP Address aur Device ID
• Browser type aur Operating System
• Pages jo aap visit karte hain aur wahan bitaya gaya samay
• Referral URLs aur exit pages

2. Jaankari Ka Upayog Kaise Hota Hai (How We Use Information)

Ikathhi ki gayi jaankari ka upayog nimnlikhit uddeshya ke liye kiya jata hai:

• Services pradaan karna, manage karna aur maintain karna
• Aapke transactions ko process karna aur order confirmations bhejna
• Website ki performance, layout aur User Experience ko behtar banana
• Security alerts, updates aur administrative messages bhejna
• Fraud aur unauthorized activities ko rokna

3. Cookies Aur Tracking Technologies

Hum cookies aur similar tracking technologies ka upayog karte hain taaki aapki preferences ko yaad rakha ja sake aur aapke browser session ko customize kiya ja sake.

Aap chahein toh apne browser ki settings me jaakar cookies ko disable kar sakte hain, lekin isse website ke kuch features shayad kaam na karein.

4. Data Sharing Aur Disclosure

Hum aapka personal data kisi teesre paksh (Third Party) ko bechte ya rent par nahi dete. Hum data share karte hain sirf in paristhitiyon me:

• Service Providers: Third-party vendors jo hamare liye payment processing, data analysis, email delivery, aur hosting services dete hain.
• Legal Requirements: Kanooni prakriya, court order, ya government agency ke nirdesh par data disclose kiya ja sakta hai.
• Business Transfers: Kisi merger, company sale, ya asset transfer ke dauran aapka data transfer ho sakta hai.

5. Data Security (Data Ki Suraksha)

Hum aapke data ko unauthorized access, alteration, ya destruction se bachane ke liye SSL encryption aur standard security protocols ka upayog karte hain. Halanki, internet par koi bhi transmission 100% secure nahi hota, isliye hum absolute security ki guarantee nahi de sakte.

6. Aapke Adhikar (Your Data Protection Rights)

Aapke paas apne personal data se jude nimnlikhit adhikar hain:

• Apne personal data ki copy maangne ka adhikar
• Galat ya adhuri jaankari ko sahi karwane ka adhikar
• Apna data delete karwane (Right to be Forgotten) ka request bhejne ka adhikar
• Marketing emails se opt-out/unsubscribe karne ka adhikar

7. Third-Party Links

Hamari website par external websites ke links ho sakte hain. Hum un teesri websites ki privacy practices ya content ke liye zimmedar nahi hain. Un website par jaane se pehle unki policy zaroor padhein.

8. Privacy Policy Me Badlav (Changes to Policy)

Hum samay-samay par is Privacy Policy ko update kar sakte hain. Koi bhi badlav hone par hum is page par nayi "Last Updated" date ke saath policy publish karenge.

9. Data Retention (Data Kab Tak Store Hota Hai)

Hum aapka personal data tab tak hi retain (store) karte hain jab tak is policy me bataye gaye uddeshya ko pura karne ke liye zaroori ho, ya jab tak kanoon dwara required ho:

• Account Data: Jab tak aapka account active hai, tab tak aapki information store rehti hai. Account delete karne ke 30 dino ke andar data remove kar diya jata hai.
• Financial Records: Tax aur Accounting laws ke tehat transaction records ko kam se kam 7 saal tak store karke rakha jata hai.
• Log Files & Analytics: Server logs aur web analytics data ko internal analysis ke liye max 12 mahine tak rakha jata hai.

10. Children's Privacy (Bacho Ki Privacy)

Hamari services 13 saal se kam umar ke bacho (ya aapke desh ke kanoon ke anusar 16 saal) ke liye nahi hain. Hum jaan-bujhkar bacho ka personal data collect nahi karte.

11. International Data Transfers

Aapki jaankari aapke rajya, prant, ya desh se bahar sthit servers par transfer aur maintain ki ja sakti hai, jahan ke data protection laws aapke jurisdiction se alag ho sakte hain.

Hum yeh ensure karne ke liye sabhi uchit kadam uthate hain ki aapka data securely treat kiya jaye aur standard contractual clauses (SCCs) ke tehat hi international transfer ho.

12. CCPA / CPRA Privacy Rights (California Residents)

Yadi aap California ke niwasi hain, toh aapko California Consumer Privacy Act (CCPA) ke tehat vishesh adhikar prapt hain:

• Right to Know: Aap jaan sakte hain ki humne pichle 12 mahino me kon sa personal data collect, use aur share kiya hai.
• Right to Delete: Aap apne personal information ko delete karne ka anurodh kar sakte hain.
• Do Not Sell My Personal Information: Hum aapka data bechte nahi hain, lekin aap humesha is par strict opt-out request bhej sakte hain.
• Non-Discrimination: Privacy rights ka upayog karne par aapke saath koi bhedbhav nahi kiya jayega.

13. GDPR Rights (European Economic Area - EEA Users)

European Economic Area (EEA) ke users ke paas General Data Protection Regulation (GDPR) ke tehat nimnlikhit legal bases par data process karne ka adhikar hai:

• Legal Basis: Hum aapka data aapki consent (sahmat), contract fulfillment, legal obligation, ya legitimate business interest ke base par process karte hain.
• Data Portability: Aap apna data machine-readable format (JSON/CSV) me export karne ki maang kar sakte hain.
• Restriction of Processing: Aap certain conditions me apne data ke processing par rok laga sakte hain.

14. Social Media Plugins Aur Third-Party Services

Hamari website par Social Media widgets (jaise Facebook 'Like' button, Twitter/X share cards, Google sign-in) include ho sakte hain. Yeh features aapka IP address collect kar sakte hain aur tracking cookies set kar sakte hain.

In features ke saath aapka interaction unhi companies ki privacy policy dwara govern hota hai.

15. Automated Decision-Making Aur Profiling

Hum aapke personal data ka upayog kisi bhi tarah ke automated decision-making ya profiling ke liye nahi karte jo aap par koi kanooni ya mahatvapurna prabhav dalta ho.

16. Sampark Karein (Contact Us)

Yadi is Privacy Policy ke baare me aapka koi sawal, legal query, ya data removal request hai, toh aap hamare Data Protection Officer (DPO) se contact kar sakte hain: